Business Plan & Operational Manuals

ACWUA has developed in cooperation with USAID-IWSMR the new five-years business plan 2015-2019 which focuses on the development of its services and expanding its scope of work and the level of awareness of its activities, in order to be able to better support its members in facing the various challenges that are mostly common within the Arab region, such as water scarcity within a growing population and expanding urbanization and economic development activities, and a politically volatile region that has been impacted by the “Arab Spring”, the centralized approach to utility management—especially in what is related to planning and tariff setting and regulations, the shift of qualified resources from public to private sector, the limited utility resources dedicated to capacity building and technology transfer, the lacking financial resources that are needed to fund capital investments and infrastructure development, the difficulty in accessing funds—especially with utilities reaching the ceiling of available funds, and the refrainment of the private sector to fund large scale strategic projects.

This strategic business plan is the second one since ACWUA’s inception.  It comes at a new phase of its life, where the vision for the upcoming timeline is clearer, and where the association is expected to expand the scope of its activities, and to build on its accumulated experience and lessons learned from previous times, and to actually effect improvements of water and sanitation services provided in the region, in light of the current challenges and circumstances and with the available technical and financial and institutional resources.

This strategic business plan includes a comprehensive review of ACWUA’s performance during the past five years, in comparison to the previous strategic objectives.  It also goes through the association’s achievements since its inception, in addition to a thorough analysis of its current operations and presents a SWOT analysis.  The plan also delineates the vision and mission statement for the upcoming planning period, and specifies the new strategic objectives in addition to the approaches that the association will use to achieve those objectives and the required resources (financial and institutional) within a pre-set timeline. 

The plan also presents a five-year financial plan associated with the implementation of the new strategic objectives as well as prerequisites for achieving them.ACWUA will be working within the next planning period to develop its services and expand its scope of work and the level of awareness of its activities, in order to be able to better support its members in facing the various challenges that are mostly common within the Arab region, such as water scarcity within a growing population and expanding urbanization and economic development activities, and a politically volatile region that has been impacted by the “Arab Spring”, and the centralized approach to utility management—especially in what is related to planning and tariff setting and regulations, and the shift of qualified resources from public to private sector, and the limited utility resources dedicated to capacity building and technology transfer, and the lacking financial resources that are needed to fund capital investments and infrastructure development, and the difficulty in accessing funds—especially with utilities reaching the ceiling of available funds, and the refrainment of the private sector to fund large scale strategic projects.

Download Business Plan - English

Download Business Plan - Arabic

ACWUA Responsibility Determination

In June 2014, in cooperation with IWSMR project; ACWUA was subject to a pre-award survey to review the organization, management, financial management, accounting systems, internal control, travel, procurement, receipts, disbursements, fixed assets, audit processes, and documentation of policies and procedures to assess the capabilities of an organization.

The survey was conducted by PricewaterhouseCoopers “PWC-Jordan” and funded by USAID-IWSMR project.

The NUPAS aims to help determine whether the organization’s financial management and internal control systems are adequate to manage, control, account for, and report on the uses of potential IWSMR funds, thus protecting the U.S. Government’s interests.

  • Beginning of July 2014, ACWUA started to implement OFAC and SAM checking as a requirement in ACWUA's procurement policy; ACWUA financial director is completing SAM and OFAC checks on regular basis by checking suppliers on the OFAC and EPLS systems before signing any agreement with any supplier supplying goods or services. 

https://sdnsearch.ofac.treas.gov/

  • ACWUA is now registered and active in the U.S. federal government’s System for Award Management (SAM); ACWUA is now eligible for contracts, assistance awards, and to do business with the federal government.
  • ACWUA has developed Project Management Manual fulfilling International standards of projects management requirements - Project Management Manual
  • ACWUA has updated the Financial Manual with clear policies and procedures that meets International Financial standards and requirements Financial Manual
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